Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Overview

At MockMate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interview preparation platform.

By using MockMate, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Name and email address when you create an account
• Profile information you choose to provide
• Communication preferences and settings
• Contact information when you reach out to us

Usage Information

• Interview practice sessions and performance data
• App usage patterns and feature interactions
• Device information and technical specifications
• Log data including IP addresses and timestamps

Audio and Video Data

• Mock interview recordings for analysis and feedback
• Voice recordings during AI-powered practice sessions
• Video recordings during peer-to-peer mock interviews

How We Use Your Information

• Service Provision: To provide and maintain our interview preparation services
• Personalization: To customize your experience and provide relevant content
• Communication: To send you updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our platform
• Security: To detect and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• End-to-end encryption for sensitive data transmission
• Secure cloud storage with industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly agree to share information

Your Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mockmate.app
Subject: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.