Terms of Service

Please read these terms carefully before using MockMate. By using our service, you agree to these terms.

Last updated: December 2024
Acceptance of Terms

By accessing and using MockMate ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our interview preparation platform operated by MockMate ("us", "we", or "our").

Service Description

MockMate provides an interview preparation platform that includes:

  • • AI-powered mock interview simulations
  • • Peer-to-peer mock interview matching
  • • Interview feedback and performance analytics
  • • Educational resources and preparation materials
  • • Community features and discussion forums
User Accounts

Account Creation

  • • You must provide accurate and complete information when creating an account
  • • You are responsible for maintaining the confidentiality of your account credentials
  • • You must be at least 16 years old to create an account
  • • One person may not maintain multiple accounts

Account Responsibilities

  • • You are responsible for all activities that occur under your account
  • • You must notify us immediately of any unauthorized use of your account
  • • We reserve the right to suspend or terminate accounts that violate these terms
Acceptable Use Policy

You agree NOT to:

  • • Use the service for any unlawful purpose or in violation of any applicable laws
  • • Harass, abuse, or harm other users of the platform
  • • Share inappropriate, offensive, or discriminatory content
  • • Attempt to gain unauthorized access to our systems or other users' accounts
  • • Upload malicious software or engage in any form of cyber attack
  • • Violate the intellectual property rights of others
  • • Use automated systems to access the service without permission

Community Guidelines

  • • Treat all users with respect and professionalism
  • • Provide constructive feedback during mock interviews
  • • Maintain confidentiality of other users' practice sessions
  • • Report any inappropriate behavior to our support team
Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  • • We collect and process data as described in our Privacy Policy
  • • You retain ownership of content you create on our platform
  • • We may use aggregated, anonymized data for service improvement
  • • You can request deletion of your data as outlined in our Privacy Policy
Limitation of Liability

MockMate is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.

  • • We are not liable for any indirect, incidental, or consequential damages
  • • Our total liability shall not exceed the amount paid by you for the service
  • • We are not responsible for third-party content or services
  • • Users participate in mock interviews at their own discretion
Service Availability
  • • We strive to maintain high service availability but cannot guarantee 100% uptime
  • • We may temporarily suspend the service for maintenance or updates
  • • We reserve the right to modify or discontinue features with reasonable notice
  • • Service availability may vary by geographic location
Termination
  • • You may terminate your account at any time through your account settings
  • • We may suspend or terminate your account for violations of these Terms
  • • Upon termination, your access to the service will cease immediately
  • • We may retain certain information as required by law or for legitimate business purposes
Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through email or platform notifications.

  • • Continued use of the service after changes constitutes acceptance
  • • We will provide reasonable notice of material changes
  • • You may terminate your account if you disagree with updated terms
Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@mockmate.app
Subject: Terms of Service Inquiry

We will respond to your inquiry within 5 business days.